Policies of The Palace Hotel Kota Kinabalu
Check-in
From 14:00 hours
Check-out
Until 12:00 hours
Cancellation / Prepayment
Cancellation / Prepayment
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
Free! All children under 11 years stay free of charge when using existing beds.
Free! Up to two children under 2 years stay free of charge for children's cots/cribs.
One older child or adult is charged MYR 50 per person per night in an extra bed.
The maximum number of extra beds in a room is 1.
The maximum number of children's cots/cribs in a room is 2.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Pets
Pets are not allowed.
Accepted credit cards
American Express, Visa, Euro/Mastercard, Diners Club
The hotel reserves the right to pre-authorise credit cards prior to arrival.
